Contact Us

Pick whatever is most convenient. We reply by live chat, email, or WhatsApp during service hours.

Contact channels

What do you need?

Start with the tutorials on creating an account and your first campaign. If a step is unclear, ask us on live chat.

Location and service hours

Address

Wisma Samudra XXI, Jl. Samudra No. 21, Kebayoran Lama - Jakarta Selatan 12230

Service hours

Monday to Friday, 9:00 AM to 5:00 PM WIB

Outside service hours, leave a message by live chat or email. We reply during the next service hours.

Frequently asked questions

Who can use IndoGlobal Ads?
IndoGlobal Ads serves two sides: advertisers who want to run ads, and publishers who own websites that display ads.
How do I sign up?
Open the Sign in menu at the top of the page, choose Register as advertiser or Register as publisher, and follow the steps. Step-by-step guides are on the Tutorials page.
Where can I learn how to use the system?
All guides are on the Tutorials page, with animated flows and videos for selected tutorials.
Which ad formats and sizes are available?
Ad sizes and formats are explained in the tutorial Ad formats and sizes. The sizes you can choose when creating a campaign are always shown in the app.
Where do I manage campaigns?
After signing in to the main app with the Sign in button, you create and monitor campaigns from the advertiser dashboard.
How do I place ads on my website?
Register your website, create an ad zone, then add the zone code to your pages. The steps are in the tutorial Install an ad zone.
Is earning (monetization) available yet?
Monetization is not enabled during this introductory phase. Updates will be announced on this site.
How can I reach the team?
Use live chat at the bottom right, send an email, or message us on WhatsApp. Service hours are shown on the Service hours card on this page.
How do I propose a partnership?
Send an email with your organization's name and a short summary of your proposal. Our team will follow up during service hours.

Can't find your answer?

Follow the step-by-step guides on the Tutorials page, or write to our team directly. View tutorials